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Frequently Asked Questions:

1) I installed the trial version of Classify for Outlook and now I want to remove it.  How do I do that?

2) How do I install the CLASSIFY.TXT file on a network drive?

3) Does Classify for Outlook work with Microsoft Outlook on the Web?

4) I installed the trial version of Classify for Outlook and need to change the default classifications.  How do I do that?

 

1) I installed the trial version of Classify for Outlook and now I want to remove it.  How do I do that?

Make sure Outlook is not running.  Then, from the Start Menu, open Settings and select Apps & features.   Next, select the entry Classify for Outlook and remove it.

 

2) How do I install the CLASSIFY.TXT file on a network drive?

The location of the file is stored as a pointer in the registry on the userís workstation.  For a typical installation of Outlook, the value defaults to:  
[HKEY_LOCAL_MACHINE\SOFTWARE\Mark Wilson Software Ltd.\Classify for Office\12.0]   
"ClassificationPath"="C:\\Program Files\\Microsoft Office\\<OFFICE>\\Addins\\Classify\\"
Where <OFFICE> is Office14 for Outlook 2010, Office15 for Outlook 2013, and root\Office16 for Outlook 2016, Outlook 2019 and Outlook 365.
 
During installation, this registry entry can be set to point to a path on a network server by specifying a ClassificationPath value in the following file:               
\Program Files (x86)\Mark Wilson Software Ltd\Classify for Outlook\Serial.ini
ClassificationPath=\\Server\Directory\
 
This will set the following pointer in the registry during installation. 
[HKEY_LOCAL_MACHINE\SOFTWARE\Mark Wilson Software Ltd.\Classify for Office\12.0]   
"ClassificationPath"=\\\\SERVER\\Directory\\ 

If you are installing a 32-bit version of Outlook on a 64-bit version of Windows the setting is 
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MarkWilson Software Ltd.\Classify for Office\12.0]
"ClassificationPath"="
C:\\Program Files (x86)\\Microsoft Office\\<OFFICE>\\Addins\\Classify\\

 

3) Does Classify for Outlook work with Microsoft Outlook on the Web?

The desktop version of Microsoft Outlook and Microsoft Outlook on the Web are different products. Classify for Outlook works with all desktop versions of Microsoft Outlook for Windows (which is a component of Microsoft Office).  Microsoft Outlook on the Web (formerly known as Outlook Web Access) is an application that runs on a web server and is accessed with a web browser. Because the architecture of web server extensions is different, Classify for Outlook is not supported when accessing e-mail through a web browser interface.

 

4) I installed the trial version of Classify for Outlook and need to change the default classifications.  How do I do that?

When you run Classify Setup.exe it unzips the installation files and copies them to the directory
\Program Files\Mark Wilson Software\Classify for Outlook\. The default classification list is in a subdirectory in the file
.\Text Files\Classify.txt. Typically, a system administrator would edit this file to be site specific and then run Classify for Outlook.msi from the directory
\Program Files\Mark Wilson Software\Classify for Outlook\ to install for all users.

Your options are:

  1. for the current user, edit the working copy at
    \Program Files\Microsoft Office\<Office version>\ADDINS\Classify\Classify.txt; or
  2. for all users, edit the master file
    \Program Files\Mark Wilson Software\Classify for Outlook\Text Files\Classify.txt
    and re-run
    \Program Files\Mark Wilson Software\Classify for Outlook\Classify for Outlook.msi

 

If the answer to your question isn't listed here contact Classify Technical Support.